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![Image](http://s13.postimg.org/qxl2j5xqb/parentallock.jpg)
Below are the simple steps that you should follow:
1 Connect both of your computer and Dreambox decoder to a switch/bridge using Ethernet cable.
2 From the remote control, go to Menu -> Setup -> Expert Setup -> Communication Setup. Read
the IP address of your decoder from the TV screen (assuming that you already have the
composite video output cable connected from decoder to TV).
3 Then go to TV computer screen, open an Internet Explorer, type in ftp://192.168.x.x" onclick="window.open(this.href);return false; (IP address
read from step ii).
4 When prompted for username and password, type ‘root’ and ‘dreambox’ respectively to access
into Dreambox.
5 From here, you will notice a folder view and browse into ‘var’ and followed by tuxbox/config
/enigma subfolder, look for a file named as ‘config’.
6 Right click on the ‘config’ file and select open, then search for a line such as
‘parentallock=0000HHHH’.
7 Convert the last four Hex number to Decibel (can use your Scientific calculator in your PC) and
this four Decibel number will be your parental lock password that can be used to unlock any
locked channels.
Hopefully this simple steps will able to retrieve your lost password without the need to reformat the whole Dreambox.